Emirates Airlines Opens New Travel Store in Tokyo's Otemachi District
Emirates Airlines has expanded its retail presence in Japan by opening a new Travel Store in Otemachi, Tokyo, offering flight reservations and travel services.
Emirates Airlines officially opened its dedicated Travel Store in Otemachi, Tokyo, marking an expansion of its retail footprint in Japan following the successful launch of its Osaka store in July 2025. The new Tokyo location is situated in Otemachi, a prominent business and commercial district, designed to serve customers in the greater Tokyo area.
The store provides a range of services, including flight reservations, travel information, and curated itinerary suggestions, supported by multilingual travel experts. The interior features a modern, luxurious design with soft beige lounge chairs, contemporary furnishings, self-service terminals, and a personalised queue management system.
Emirates also included interactive elements such as a selfie mirror with popular city backgrounds and a display of an Emirates Boeing 777 business class seat. Japan remains a strategic market for Emirates, which currently operates direct flights between Dubai and Narita International Airport, Tokyo International Airport (Haneda), and Kansai International Airport (Osaka).
Starting October 26, the Narita route will see increased frequency, bringing the total number of passenger flights to and from Japan to 28 per week. These additional flights will use Emirates' Boeing 777-300ER aircraft, offering over 300 passenger seats and an additional 20 tons of cargo capacity daily for each destination.
The ribbon-cutting ceremony was attended by key dignitaries, including Shihab Ahmed Al-Faheem, UAE Ambassador to Japan; Orhan Abbas, Senior Vice President of Commercial Affairs for the Far East at Emirates Airlines; and Tetsuya Mori, Director of the International Aviation Division, Civil Aviation Bureau, Ministry of Land, Infrastructure, Transport and Tourism.
The store operates from Monday to Friday, from 11 AM to 7 PM.
Questions, answered
- Where is the new Emirates Travel Store located in Tokyo?
- The new Emirates Travel Store is located in Otemachi, one of Tokyo's leading business and commercial districts.
- What services does the new Emirates Travel Store offer?
- The store offers flight reservations, travel information, and curated itinerary suggestions, with assistance from multilingual travel experts.
- What are the operating hours of the Tokyo Emirates Travel Store?
- The store is open from Monday to Friday, from 11 AM to 7 PM.
- How will Emirates' flight frequency to Japan change?
- Starting October 26, the Narita route will be increased, bringing the total number of passenger flights to and from Japan to 28 per week.
- What type of aircraft will be used for the increased flights to Japan?
- The additional flights will be operated by Emirates' Boeing 777-300ER aircraft, offering over 300 passenger seats and an additional 20 tons of cargo capacity per day.
This brief was summarised and rewritten by Gaia Living from public reporting. Figures and details reflect the original sources.
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